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Training - Effective Communication Skills

12 August 2009

Location: Stoneleigh Park, Warwick

Effective Communication Skills

One Day Training Course

Wednesday 12 August
Stoneleigh Park, Warwick

Book Now - Spaces limited

Why do we need it?
Good communication is key to every business. In a competitive environment it is important to get it right – both externally with existing and potential customers and just as importantly, internally with associates and colleagues.

Companies talk about needing better communication skills, but often don't know exactly what that means or they don't know how to go about making it happen. Without doubt, at some point or another, communication will go awry through no one's fault or intention - it's just the way it happens. Even the best communicators can feel misunderstood or get really surprised by someone else's behaviour...And that is simply because we are all different and have different styles.

To be really effective in business, we all need to communicate well and understand how to get the best out of a situation. It is important to recognise the signals that others are giving out – both verbal and non-verbal...and also to be aware of the messages that we may be sending out ourselves!

This workshop is designed to be interactive and enjoyable and will help you appreciate other peoples’ styles and how to communicate with them for a more positive result.

Why come to a workshop?

  • To enable you to understand the key different preferred styles and to assess your own style
  • To understand the potential impact of opposing styles and how to avoid conflict
  • To discuss communication challenges and to share experience and learning with industry colleagues

What the course will cover

  • What makes an effective communicator?
  • An exercise to assess you own preferred style
  • An insight into the core styles, their traits, how they may be perceived by others and how you can adapt your own style.
  • Listening and questioning skills
  • An introduction into body language and the power of non-verbal communication
  • Getting the most out of networking opportunities

Ticket prices

  • Member - £150 + VAT
  • Non-Member - £200 + VAT

For more information please contact Clare Stone
on +44 (0)2476 692600 or email

* Terms and Conditions apply