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Training - Introduction to Telesales and Account Handling

09 June 2010

Location: MIA Office, Stoneleigh Park

Introduction to Telesales & Account Handling

One Day Training Course

Wednesday 9 June
Stoneleigh Park, Warwickshire

Book Now - Spaces limited

Why do we need it?
Nothing beats picking up the phone and speaking to prospects if you want to win business and indeed win back lost customers.

Telesales and key account handling are key skills in this highly competitive market place. This course is designed for relatively new sales people to ensure that core skills are in place.

Why come to a workshop?
The workshop will provide the opportunity:

  • To develop and practice sales skills in a low risk environment
  • To network with peers
  • To receive high quality feedback and advice from an experienced trainer

What the course will cover:

  • Creating a good impression
  • Building relationships and establishing rapport
  • Planning and controlling the call
  • Discussion about structuring incoming and outgoing sales calls
  • Overcoming objections
  • Issues with managing key accounts

Ticket prices*:

  • Member - £150 + VAT
  • Non-Member - £200 + VAT

*Terms and Conditions Apply


For more information please contact Nicola Edwards
on +44 (0)2476 692600 or email