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FULLY BOOKED Training - Are You Confident at Telesales?

03 November 2010

Location: Stoneleigh, Warwickshire

 Introduction to Telesales & Account Handling Training Module
One Day Training Course

Wednesday 3 November 2010
Stoneleigh Park, Warwickshire


Why do we need it?
Nothing beats picking up the phone and speaking to prospects if you want to win business and indeed win back lost customers.
Telesales and key account handling are key skills in this highly competitive market place. This module is designed for relatively new sales people to ensure that core skills are in place. 

"I cannot recommend these workshops enough as they will bring instant results to any organisation, Highly recommended! " 
Jim Morris, Lifeline Fire and Safety Systems Ltd

"Extremely worthwhile and I'd recommend them to anyone who is dedicated in their work and striving for continual self improvement" 
Chris Witter, Witter Racing Services Ltd

Why come to this module?

  • To develop and practice sales skills in a low risk environment
  • To network with peers
  • To receive high quality feedback and advice from an experienced trainer

What the module will cover:

  • Creating a good impression
  • Building relationships and establishing rapport
  • Planning and controlling the call
  • Discussion about structuring incoming and outgoing sales calls
  • Overcoming objections
  • Issues with managing key accounts

Module price*:

  • Member - £200 + VAT
  • Non-Member - £250 + VAT
  • In house Training - Price on Application
  • SPECIAL OFFER - Book three training modules and get the third one FREE!

*Terms and Conditions Apply


For more information please contact Nicola Edwards
on +44 (0)2476 692600 or email